CargoTrace
Privacy Policy
Last updated: September 30, 2026
CargoTrace is an internal order-tracking and logistics tool used by authorized personnel of its operating company and its partner dealers, warehouses, transport providers, and couriers. It is not a consumer-facing product and is not available for public sign-up. This policy explains what information the CargoTrace app and web dashboard collect and how it is used.
Information we collect
- Account information — name, email address, department/role, and a securely hashed password, used to sign in and control what each user can see and do.
- Order and shipment data — origin, destination, courier, dealer, release documents, delivery proof photos, and status history, entered by authorized users in the course of their work.
- Device and usage information — standard technical data such as IP address and app version, used for security, rate-limiting, and diagnosing issues.
How we use this information
- To operate the order-tracking workflow: creating, releasing, dispatching, and delivering orders.
- To authenticate users and enforce role-based access to the dashboard.
- To notify users about updates to orders they are responsible for.
- To maintain backups and diagnose technical problems.
Who we share data with
We do not sell personal data, and we do not share it with advertisers, data brokers, or analytics networks. Data is shared only with the following, and only as needed to run the service:
- Cloud hosting infrastructure (Google Cloud Platform) — the servers and database that store CargoTrace's data are hosted on Google Cloud. Google acts only as our infrastructure provider and does not access account or order data for its own purposes.
- Email delivery, if and when enabled — the optional daily orders-report email feature, when turned on by an administrator, sends order summary data to an email-sending service solely to deliver that report to the recipient an administrator selects. This feature is off by default.
- Legal disclosure — we may disclose information if required by law, regulation, or a valid legal process.
No data is shared with any other third party, and none is used for advertising, profiling, or resale.
What we don't do
- We do not sell or share personal data with third parties for advertising or marketing.
- We do not use the data collected for any purpose outside operating the logistics workflow described above.
- The Android app does not request access to contacts, camera roll, location, or other device permissions beyond what is needed to display the dashboard and, where applicable, upload delivery photos.
Data retention
Order and account data is retained for as long as needed to operate the service and meet the operating company's recordkeeping obligations. Backups are retained for a limited rolling window and then automatically deleted.
Security
Access is restricted to authenticated, authorized accounts. Passwords are stored hashed, not in plain text. The service applies rate limiting and standard security headers to reduce the risk of abuse.
Your rights
If you are an authorized CargoTrace user and want to review, correct, or request deletion of your account data, contact your CargoTrace administrator or reach out using the contact details below.
Changes to this policy
We may update this policy as the service evolves. Material changes will be reflected by updating the "Last updated" date above.
Contact
Questions about this policy can be directed to the CargoTrace administrator at your organization.